SHIPPING, RETURN AND EXCHANGE POLICY

SHIPPING POLICY

Items ship from the store within 1 - 2 business days. Tracking will be emailed to you once label has been printed. Belle Du Monde is not liable for any return packages that may become lost or stolen in-transit. 

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RETURN POLICY

All of our products have been thoroughly inspected prior to shipping. Our primary goal is customer satisfaction. Due to the nature of our products, all sales are final!

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EXCHANGE POLICY

We except exchanges for same items if they are in stock. If there is a different item(s) you will like to exchange it for, the customer is responsible for the difference in the amount.

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FAULTY ITEMS

Should you receive a product that is defective or has a fault, we will happily look into offering a resolution. Please contact belledumonde.active@yahoo.com with the following information:  

• Order number

• A description of the fault

• Photographic evidence attached

Please note issues of this nature need to be reported to us within 10 days.

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COST OF RETURNS

If you did not receive a faulty item and just want to return, you are responsible for the costs of returning any items to our store.  

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