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SHIPPING, RETURN AND EXCHANGE POLICY

SHIPPING POLICY

Items ship from the store within 1 - 2 business days. Tracking will be emailed to you once label has been printed. Belle Du Monde is not liable for any return packages that may become lost or stolen in-transit. 

RETURN POLICY

All of our products have been thoroughly inspected prior to shipping. Our primary goal is customer satisfaction. Due to the nature of our products, all sales are final!

EXCHANGE POLICY

We except exchanges for same items if they are in stock. If there is a different item(s) you will like to exchange it for, the customer is responsible for the difference in the amount.

FAULTY ITEMS

Should you receive a product that is defective or has a fault, we will happily look into offering a resolution. Please contact belledumonde.active@yahoo.com with the following information:  

  • Order number

  • A description of the fault

  • Photographic evidence attached

Please note issues of this nature need to be reported to us within 10 days.

COST OF RETURNS

If you did not receive a faulty item and just want to return, you are responsible for the costs of returning any items to our store.  

Image by Kelly Sikkema
Return Policy: Shipping Policy
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